Float Clock User Agreement

Operator: Shanghai Rongrui Technology Co., Ltd (the “Company”, “we”, “us” or “our”; registered in mainland China)

Applicable product: the Float Clock iOS app

Version date: September 29, 2026

Effective date: The date this version is first publicly published.

1. Scope of this agreement

This agreement sets out the rights and obligations that apply when you use Float Clock and our related services. Please read it before using the app, especially the provisions concerning charges, automatic renewal, service limitations and liability. Our Privacy Policy explains how information is handled. Our Membership and Auto-Renewal Agreement contains the specific terms for membership purchases.

The software license for the app obtained through the App Store is governed by the Apple Standard End User License Agreement (EULA). This agreement supplements that license with terms for our product and services; it does not replace it. Apple purchases, billing and subscription management are also subject to the applicable Apple terms. Nothing in this agreement excludes consumer rights that cannot lawfully be excluded.

2. The app and its services

Float Clock provides clock displays, clock skins, Home Screen widgets, floating clocks, alarms, countdowns, hourly chimes and network latency measurements. Availability and operating conditions may vary by device, operating system version and the requirements described for each feature.

Free features and membership features are identified before use or purchase. Membership currently provides access to skins marked as members-only while your membership is valid. Monthly and annual memberships provide the same skin benefits. A membership is not required to use free skins.

On supported versions of iOS 26 and later, alarms, countdowns and hourly chimes use the system alarm capability and require the corresponding permission. On iOS 17 and 18, these reminders use local notifications; alerts and sounds are subject to notification permissions, sound settings, Silent mode, Focus and system scheduling, and are not guaranteed to ring continuously like a system alarm. On iOS 17, Home Screen widgets use a minute-based timeline, and a separate seconds field may show a placeholder. The system controls actual widget updates; second-by-second refresh is not guaranteed.

Clock displays, floating windows, widget updates and reminders can be affected by system scheduling, device conditions, permissions and network conditions. A network latency measurement shows the response time between your device and a destination at the time of measurement. It does not establish a shopping platform’s server time, order-processing speed or the likelihood of completing a purchase. We do not guarantee success in time-sensitive sales. These limitations do not remove our responsibilities for service quality under applicable law.

3. Local profile and use without an app account

The current app does not require or provide registration or sign-in to a Company account. Your optional profile name, nickname and avatar are stored on your device. Editing this profile does not create a cloud account with us or link a phone number to a membership.

Purchasing or restoring a membership uses the Apple Account associated with your App Store purchases. It does not require a separate account with us. Local profile details do not change which Apple Account is billed and do not establish membership rights in an Android version or another product. Any separately offered cross-platform benefits will be explained explicitly.

You are responsible for managing your device and any backups you choose to use. The current app does not provide a Company-operated cloud backup or synchronization service for your profile and settings. Information that has been deleted or lost from your device may not be recoverable through us. See the Privacy Policy for information about local data and privacy requests.

Deleting local data, deleting the app or stopping use of the app does not cancel an Apple subscription. To stop future subscription charges, cancel automatic renewal separately through Apple.

4. Paid services

Membership is offered through App Store in-app purchases. Before confirming a purchase, check the plan, full charge, billing period, any trial eligibility and the renewal terms after a trial. The three-day introductory trial, where available to an eligible customer, is part of a monthly subscription and is not a separate, permanently free membership.

Membership benefits, expiry, restoring purchases, cancellation and refund arrangements are explained in the Membership and Auto-Renewal Agreement. We will not restrict your normal use of the service merely because you make a complaint, request a refund or exercise another lawful right.

5. Acceptable use and intellectual property

Use the app lawfully. Do not impersonate another person, falsify transactions or entitlement results, bypass access controls, damage the service or infringe another person’s lawful rights.

The app’s software, designs and skins supplied by us belong to us or the relevant rights holders as provided by law. Except where permitted by law, an applicable open-source license or authorization from the rights holder, you may not copy, sell or distribute this material to third parties. Access to a membership skin does not transfer ownership or intellectual property rights in that skin.

Rights in your profile details, avatar and original material you send to support remain with you or the original rights holder. We use such material only as needed to display your local profile or handle your request, as applicable. Providing material does not grant us a permanent, exclusive or unrelated right to use it.

6. Service changes and responsibility

If we need to maintain, change or discontinue a service, we will provide notice appropriate to the impact and applicable law, and reasonably address any paid services that remain unfulfilled. An announcement of a material adverse change to purchased benefits does not by itself release us from our performance or refund obligations.

Where unlawful conduct or abuse requires us to restrict a service, we will take measures proportionate to the facts, impact and legal requirements. Where legally permitted, we will explain the reason and provide a way to contact us to challenge the restriction.

We will take reasonable steps to address system failures, network incidents and other events affecting the service. Each party remains responsible as required by law. This agreement does not exclude liability for intentional misconduct, gross negligence or any other liability that cannot lawfully be excluded. We do not refuse legally required remedies solely because the service is digital.

7. Minors

Users under 18 should use the app with guidance from a parent or guardian. A minor must obtain the necessary parental or guardian consent before purchasing a membership and comply with the applicable Apple Account and payment requirements.

We do not offer child account registration. If we learn that a child under 14 has sent personal information to us, we will assess the circumstances and take the protective steps described in the Privacy Policy. A parent or guardian may contact us at the email address above.

8. Updates, disputes and contact

We may update this agreement in accordance with applicable law and provide notice appropriate to the change. Where a change materially affects your rights or obligations, or renewed consent is legally required, we will follow the necessary notice and consent procedures. Continued use will not substitute for consent where the law requires it separately.

This agreement is governed by the laws of mainland China. This choice does not deprive you of mandatory consumer protections or rights to bring a claim that apply where you live. If a dispute arises, contact us at rongruikj@163.com to seek a resolution. If it cannot be resolved, either party may bring proceedings before a court with jurisdiction under applicable law. If a provision is invalid, the remaining lawful provisions remain effective.