Float Clock Membership and Auto-Renewal Agreement
Operator: Shanghai Rongrui Technology Co., Ltd (the “Company”, “we”, “us” or “our”; registered in mainland China)
Contact email: rongruikj@163.com
Version date: September 29, 2026
Effective date: The date this version is first publicly published.
1. Important information before purchase
Monthly membership renews automatically each month. Eligible customers may receive a three-day free trial, followed by the monthly price shown before purchase, unless the subscription is canceled in time. Annual membership renews automatically each year and has no free trial. Both plans provide the same membership benefits.
The price and currency for your App Store country or region, billing period and available introductory offer are shown in the app and Apple’s purchase confirmation. The annual price is charged in full each year; it is not charged as monthly installments. Read the complete price and trial terms before confirming a purchase.
Please also read our User Agreement and Privacy Policy. The software license is governed by the Apple Standard End User License Agreement (EULA). Apple’s applicable transaction terms and applicable law also govern billing, subscription management and refunds.
2. Plans and membership benefits
| Plan | Billing period | Free trial | Charges |
|---|---|---|---|
| Monthly membership | One month | Three days for eligible customers when offered in the purchase flow | After the trial, the monthly amount shown before purchase is charged and renews each month. If you are not eligible for a trial, the displayed monthly price is charged on purchase confirmation. |
| Annual membership | One year | None | The full annual amount shown before purchase is charged on purchase confirmation and renews each year. |
Prices and currency may differ by App Store country or region. Check Apple’s purchase confirmation for the exact amount, any applicable taxes, billing period and offer. If the information in the app and Apple’s confirmation is inconsistent, do not complete the purchase and contact us.
While membership is valid, you may use the skins identified as members-only in the app. Monthly membership, annual membership and an eligible monthly trial provide the same access to membership skins. Membership does not give permanent ownership of a skin and does not guarantee any outcome in a time-sensitive sale.
3. Free trial
The three-day free trial is an introductory offer attached to the monthly auto-renewing subscription, not a separate plan. Eligibility is determined by the App Store for your Apple Account and subscription group. Reinstalling the app, changing local profile details or subscribing again does not guarantee another trial. If you are not eligible, the regular monthly price shown before purchase applies.
If you do not want to pay after the trial, cancel the subscription at least 24 hours before the trial ends. Trial start and end times and subsequent billing periods are determined by Apple’s records and shown in Apple’s subscription settings. See Apple’s cancellation instructions.
If you cancel automatic renewal in time, the subscription will not enter the next paid period. Any remaining trial access is provided according to the entitlement expiry and transaction status confirmed by Apple. We do not independently shorten a still-valid entitlement solely because you cancel automatic renewal.
4. Payment and automatic renewal
Apple processes payments through the Apple Account used for your App Store purchases. Annual subscriptions and monthly subscriptions without a trial are charged after purchase confirmation. An eligible monthly trial becomes a paid subscription when the trial ends unless it has been canceled in time.
Unless canceled, your subscription renews for the period you selected. Apple may process the renewal charge during the 24 hours before the current period ends. Cancel early rather than waiting until a charge is imminent. Check Apple’s subscription settings and purchase history for the next renewal date, charge and entitlement period. Apple’s applicable Media Services Terms also apply.
We display trial, post-trial pricing and renewal information before purchase. Apple’s subscription system provides subscription notifications under its applicable rules. You can view renewal dates, prices and cancellation options in Apple’s subscription settings. Using Apple’s billing system does not remove any notice or reminder obligations that applicable law places on us.
If prices or offers change, we will provide any legally required notice and follow Apple’s applicable price-change and consent procedures. Updating this agreement alone does not silently change a charge you have already accepted.
5. Cancellation, plan changes and restoring purchases
On an iPhone, open Settings → your name (Apple Account) → Subscriptions → Float Clock to manage or cancel your subscription. You can also follow Apple’s cancellation instructions. We do not charge an additional cancellation fee.
Canceling renewal during a normal paid period generally leaves access available until the entitlement expiry confirmed by Apple. Trials, refunds and revoked transactions are handled according to the actual entitlement status supplied by Apple. Mandatory rights that apply in your country or region remain unaffected.
The effective date and charge for switching between monthly and annual plans are those confirmed by Apple. Changing plans does not simply add the two subscription periods together. To restore purchases, use the Apple Account that made the original purchase and select Restore Purchases in the app. Restoring a purchase does not itself create a second subscription.
The app does not use a Company phone-number account to bind membership. Deleting local profile data, deleting the app or stopping use of a skin does not cancel your subscription. These actions do not delete Apple’s purchase records or submit a refund request to Apple.
6. Skins after membership expires
When your membership entitlement ends, membership-only skins stop being available and the app returns to a free default skin. Free features remain available. Your original skin settings are retained locally so they can be used again after a new valid subscription, unless you delete them or they are lost through device or app-data changes. We cannot restore local settings that no longer exist.
This also applies when a trial ends without a valid paid entitlement. Following a refund or revocation, membership status is updated according to the result confirmed by Apple.
7. Refunds and support
For an App Store purchase, you can request a refund at Apple’s Report a Problem website. The process is explained in Apple’s refund instructions. Apple decides requests under its applicable rules and law. We do not guarantee that every request will be approved, and we do not exclude refunds solely because the service is digital.
If you have paid but cannot access your benefits, check that you are using the purchasing Apple Account and try restoring purchases. If the issue continues, contact rongruikj@163.com. Do not send passwords, verification codes or full payment-card details. We will help investigate delivery and service issues and remain responsible for our own obligations under applicable law.
8. Changes and other terms
We will provide legally required notice of material changes to membership services. Purchased services will be handled in accordance with applicable law and Apple’s rules. Matters not addressed here are covered by the User Agreement. Nothing in these terms limits consumer rights that cannot lawfully be limited.